2017 Jeep Grand Cherokee problems owners report most
2017 Jeep Grand Cherokee problems are documented in public: owners have filed 364 complaints with NHTSA, the earliest in 2016 and the most recent in 2026. Sorting those by the component the filer named puts the engine clearly first, at 102 of the 364 complaints, about a quarter of everything filed.
A complaint is not a repair bill and not a defect finding. It is one owner telling the regulator something went wrong. What makes the count useful is the concentration: when one component takes 28 per cent of everything filed on a car, the pattern is doing more than chance.
| Component | Complaints | Share |
|---|---|---|
| ENGINE | 102 | 28% |
| POWER TRAIN | 88 | 24% |
| ELECTRICAL SYSTEM | 87 | 24% |
| UNKNOWN OR OTHER | 76 | 21% |
| FUEL/PROPULSION SYSTEM | 31 | 9% |
| SERVICE BRAKES | 29 | 8% |
Against the 2016 car, this model year has drawn 17 per cent more complaints (364 against 311). The 2016 car was led by its powertrain instead, so the pattern shifted between the two years. A rise is worth more attention than a fall here, because a newer car has had fewer years on the road to accumulate reports.
Of those complaints, 26 describe a crash and 3 describe a fire. Filers reported 19 injuries.
Recalls on the 2017 Jeep Grand Cherokee
A recall means the manufacturer or the regulator found a safety defect, and the repair is free at a franchised dealer however old the car is. There are 6 recalls on this model year. Your own car may be covered by some, all or none of them, so check the VIN rather than the model.
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
The risk. If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
The fix. Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
The risk. Combustion in the intake manifold can increase the risk of a fire.
The fix. FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.
Chrysler (FCA US LLC) is recalling certain model year 2017 Jeep Grand Cherokee manufactured August 8, 2016 through August 16, 2016. In the affected vehicles, the rear tow hook bracket or tow eye bracket may be loose.
The risk. If the tow bracket is loose, the bracket may detach from the vehicle while being it is being driven, possibly becoming a road hazard. If the bracket detaches during a vehicle recovery, there may be a loss of control of the towed vehicle. Either scenario increases the risk of a crash.
The fix. Chrysler will notify owners, and dealers will confirm both tow hook bracket bolts are properly tightened, free of charge. The recall began on October 31, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S73.
Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.
The risk. A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
The fix. ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
The risk. Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
The fix. Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
The risk. An engine stall can increase the risk of a crash.
The fix. Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
In owners own words
These are complaints filed about the engine, quoted as written. They are one persons account rather than a diagnosis, and they are here because a symptom described by a driver is easier to recognise than a component name.
Let me preface this by saying, I have spent THOUSANDS of dollars trying to get this fixed. Changed Batteries. Changed Fuel Pump. Changed Sensors. Made sure everything is tight/plugged in properly. It's gone to Jeep and other shops but no one has been able to find or fix the issue. Probably about two years ago this started. I was driving to work as normal and stopped at a red light. When I tried to accelerate, the car kind of jerked a little like it didn't want to go and then chugged on. Leaving work the same day, it did the same thing, but instead of just jerking, the car completely stopped.
On April 11, 2022, after driving home from work I noticed oil dripping onto my driveway. I opened the hood of the vehicle and discovered that my cooling system was completely filled with oil and there wasn't any noticeable coolant left in the system. I then checked the oil level via dipstick, and found there to be an extremely low level of oil in the engine. Prior to pulling into the driveway, there were no warning lights, no check engine light, or low oil lights on the dashboard. Nothing to indicate a potentially serious issue. The vehicle was then towed to a Jeep dealership for repair. The d
2017 Jeep grand Cherokee, 103k miles. I purchased my car new for around $45,000. All maintenance was done on time. Oil cooler assembly went out, then head gaskets, now I need a new engine. At 103k miles !Jeep has done nothing other than tell me sorry that will be $15,000 to repair. My engine is doing that loud clicking sound everyone is talking about. I’ve spoken with countless people this has happened to, some as early as 49k miles. There are videos online of mechanics bragging about how much money these engines are making them in repairs. Yet Stellantis still refuses to take responsibility f
The oil filter housing in the Jeep Grand Cherokee is known to have serious problems and safety concerns. The Pentastar oil filter housing used in these vehicles can crack and warp due to heat exposure and this can lead to serious oil leaks. Despite knowing about this issue, the company has never issued a recall, instead, they have discontinued the production of the Pentastar and redesigned the oil filter housing for newer vehicle models. This oil filter housing is prone to so many issues mainly because it is made from plastic, not a metal that can withstand high engine temperatures. My mec
Every component, by complaint count
The full breakdown of what owners named when they filed. Components below the top ten are grouped out of this table.
| Component | Complaints | Share of all complaints |
|---|---|---|
| ENGINE | 102 | 28% |
| POWER TRAIN | 88 | 24% |
| ELECTRICAL SYSTEM | 87 | 24% |
| UNKNOWN OR OTHER | 76 | 21% |
| FUEL/PROPULSION SYSTEM | 31 | 9% |
| SERVICE BRAKES | 29 | 8% |
| VEHICLE SPEED CONTROL | 21 | 6% |
| SEATS | 20 | 5% |
| STEERING | 18 | 5% |
| AIR BAGS | 15 | 4% |
What parts cost for the 2017 Jeep Grand Cherokee
Prices read from one AutoZone store for this exact year, make and model, covering 8 kinds of part and 378 products. AutoZone year, make and model catalog prices. Engine, trim, transmission and VIN fitment are not confirmed. They are what the shelf said on the day, not a quote.
Owners report the engine more than anything else on this car, which sends them shopping for 3 of these:
- Spark plugs $4.39 to $27.99
- Engine air filter $18.99 to $79.99
- Oil filter $5.99 to $98.99
Parts only. Labour, tax and anything else the job turns up are on top.
| Part | Listed | Range | Typical |
|---|---|---|---|
| Battery | 12 | $147.99 to $398.99 | $289.99 |
| Brake rotors | 86 | $66.99 to $595.21 | $146.99 |
| Brake pads | 108 | $31.49 to $272.99 | $74.99 |
| Engine air filter | 11 | $18.99 to $79.99 | $34.99 |
| Wiper blades | 77 | $10.39 to $53.49 | $26.99 |
| Cabin air filter | 10 | $19.99 to $47.99 | $25.99 |
| Oil filter | 36 | $5.99 to $98.99 | $16.99 |
| Spark plugs | 38 | $4.39 to $27.99 | $11.99 |
The cheapest way to keep it serviced
Taking the lowest listed price in each routine maintenance category, the filters, plugs and wipers for this car come to $59.75 in parts. That is parts alone, before labour, tax and the oil itself, and it assumes the cheapest option fits your engine.
Battery. 12 products listed, from the Odyssey Extreme Group Size U1 Powersport Absorbed Glass Mat (AGM) Battery ODS-AGM14 at $147.99 up to the Odyssey Performance Group Size 49 Absorbed Glass Mat (AGM) Battery ODP-AGM49H8L5 at $398.99. A refundable core deposit of $22.00 is charged on top and returned with the old part. AutoZone's own labels account for 6 of them, starting at $159.99.
Brake rotors. 86 products listed, from the PowerStop Disc Brake Rotor AR83075 at $66.99 up to the Duralast Composite Disc Brake Rotor 43179DLC at $595.21. AutoZone's own labels account for 14 of them, starting at $109.99.
Brake pads. 108 products listed, from the R1 Semi-Metallic Series Brake Pads 2311-1498-00 at $31.49 up to the EBC Bluestuff NDX Organic Performance Brake Pads DP51871NDX at $272.99. AutoZone's own labels account for 13 of them, starting at $52.99.
Fitment is by year, make and model only. Engine, trim and transmission were not selected, so confirm the part number against your own car before buying. Prices change and vary by store.
How other model years compare
The same nameplate across the years we hold. Complaint counts fall naturally for newer cars because fewer of them have been on the road for long, so read the column as a rough signal rather than a ranking. In this set the 2018 Jeep Grand Cherokee has drawn the most complaints and the 2020 Jeep Grand Cherokee the fewest.
What to check on the engine
Engine reports range from oil consumption between services to rough running, stalling and a loss of power under acceleration. Oil use is the one owners notice latest, because nothing warns you until the level is already low.
Buying a used 2017 Grand Cherokee
Ask for every service record and check the gap between oil changes against the level on the dipstick now. An engine using oil quietly is the most expensive fault on this list and the easiest one to miss on a test drive.
If you already own one
Start a log of oil level between services. A documented consumption rate is what turns a conversation with a dealer from an opinion into a claim, and some manufacturers have covered these repairs well past the warranty.
- Check the oil level and condition yourself before buying.
- Ask for service records covering every oil change.
- Record oil level between services to document consumption.
- Have a compression or leak down test done before a major repair.
Where the 2017 Jeep Grand Cherokee problem data comes from
Every figure on this page is counted from complaints and recalls published by the National Highway Traffic Safety Administration, read October 12, 2026. Complaints are filed by owners and are not verified by the agency before publication. We count each complaint once per component it names, so a complaint naming two components appears in both rows.
- NHTSA recalls and complaintsRead October 12, 2026
- NHTSA record for the 2017 Jeep Grand CherokeeRead October 12, 2026
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